APPOINTMENTS FREQUENTLY ASKED QUESTIONS
1) What is the function of Appointments?
The Appointments function was launched in MySejahtera application starting 6 September 2022. This function allows MySejahtera users to book
appointments for health services in Ministry of Health Malaysia health facilities.
2) What are the services that can be booked in the Appointments function?
3) Who can use the Appointments function?
4) Which health facility can I book for an appointment?
5) What are the date and time slots available in the Appointments function?
6) Can I cancel my appointment slot that I have booked?
7) Will I be notified if my appointment has been canceled?
8) Do I need to pay when using this Appointments function?
9) How do I get more information on the Health Malaysia National Agenda(Agenda Nasional Malaysia Sihat - ANMS) and the National Health Screening Initiative (NHSI)?
10) How many appointment slots can I book at a time?
11) Can I book for a COVID-19 vaccination slot using this function?
12) What do I need to bring along during my appointment session?
13) If I am late for my appointment session, what should I do?
14) Can I walk-in to the health facility for an emergency without bookinganyappointment slot?
15) Can I receive health services offered by the public health facilities if I donotposses a smartphone / MySejahtera account?
16) Why didn’t I receive any notifications when my appointment was cancelledor rescheduled?
17) Why can’t I open my camera function when I want to check-in for my appointment?